Certification Exam Concierge Service
Athletic-style coaching helps students build confidence, prepare effectively, take their certification exams, and tell the story behind their success.
Certification Exam Concierge Service
Turn completed training into certification success—and certification success into a compelling career story.
Our Approach
Industry certifications help students stand out in IT and cybersecurity hiring, but the credential alone is not enough. Students must explain the journey: balancing work, life, and study; setting and meeting goals; managing an aggressive timeline; handling exam pressure; and retrieving technical knowledge when it matters.
The Concierge program augments classroom work with coaching, accountability, practice, and story development so students can go the extra mile while managing multiple commitments—and become more successful at getting the job.
Concierge Advantages
Continued Student Support
Support continues after students complete the core classroom work.
No Added Faculty Burden
The service does not add time requirements for faculty or the institution.
Greater Student Success
Improved confidence and satisfaction encourage students to pursue additional training.
Verifiable Outcomes
The institution receives verified completion and pass/no-pass information.
Supported Certifications
CompTIA IT Fundamentals+
CompTIA Cloud Essentials+
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Windows 10 MD-100
CompTIA CySA+
Cisco CCNA
Microsoft Windows Server
Palo Alto Networks
AWS Cloud Architecture
Certified Wireless Technician (CWT-100)
CompTIA Linux+ XK0-004
Microsoft Windows Server 2016
CompTIA Cloud+
SQL Server Design
ITIL
The Process
Five coached steps move a prepared learner from assessment to a scheduled exam.
Assess Readiness
Students take a knowledge assessment to confirm exam readiness. An 80% proficiency level is required to enter the program.
Make the Commitment
Each student commits to the program’s aggressive preparation timeline while balancing work, family, and life.
Meet Your Coach
A synED coach keeps each student accountable to the established timeline and personal goals.
Practice and Prepare
Practice exams identify weak areas and introduce strategies for managing limited exam time and improving scores.
Schedule the Exam
Student and coach confirm readiness, then schedule the exam and issue the appropriate voucher.
Start Your Certification Concierge Program
Tell us about your certification training program and the students you want to support.
